Virtual Assistant & Business Support FAQs

A virtual assistant handles the practical, time-consuming parts of running a business so you don't have to, things like admin, inbox and calendar management, project coordination, social media and content. What a VA actually does depends on what you hand off, and no two businesses use one the same way. With Her Biz Bestie, that list also stretches to UGC and podcasting support, which most VAs don't touch.

Her Biz Bestie provides virtual assistant work, project management support, social media and content, UGC, and podcasting support, plus the general bits and pieces and boring admin tasks most business owners would rather hand off. If something is eating your time and you don't want to do it, it's worth asking, it doesn't have to fit neatly into one of those five. The full breakdown of the core services is on the Work with Me page.

Yes, Her Biz Bestie is Australian-based and works with Australian small business owners, online or in person. Most support happens online, so it doesn't matter which state or city you're in, but face-to-face meetings are also available for businesses in the Hunter Valley. Either way, support fits around your business and your time zone.

Mostly small business owners who are doing too much themselves and need someone to hand parts of it off to, not big teams with existing systems in place. If you're after a large agency with a whole department behind it, this probably isn't the fit, but if you want one person who actually knows your business, it is.

Yes, social media and content is one of the five core services, covering everything from planning posts to writing captions that actually sound like you. It can run alongside other support like admin or project management, or stand on its own if content is the only thing you need help with.

A virtual assistant is one person who gets to know your business and works directly with you, while an agency is usually a team you're briefing through account managers and hand-offs. With a VA, the same person who read your last email is the one doing the work, which means less repeating yourself and less waiting. It suits businesses that want a relationship, not an account number.

Virtual assistants in Australia typically charge anywhere from $40 to $100+ an hour, depending on experience and the type of work. With Her Biz Bestie, VA support starts from $65/hour, and social media packages start from $300/month. Send an enquiry with what you need help with for an exact quote.